Success Story

A New Dawn for Sustainable Reporting

Delivering Impact Beyond Numbers

28%

from the year prior.

Discover

Downer is the leading provider of integrated services in Australia and New Zealand, employing over 45,000 people. As a result of its commitment to improving sustainability practices throughout its business, Downer asked us to prepare its Annual Sustainability Report in a brand new way.

Project Scope

Annual report
Art direction 
Video 
Strategic communication  
Internal communication 

1 Plan

To offer greater integration and a better experience for its readers and stakeholders, we recommended Downer switch to a digital format. After six years of the design and creation of printed sustainability reports, we knew a digital format would increase readership and reduce the environmental impact of large print runs.

2 Deliver

The digital ASR presented an opportunity to increase engagement with Downer’s stakeholders. The design allowed information to be consumed on a variety of levels – the skim reader or the in-depth researcher. To enhance accessibility, the tiled approach enabled a seamless, responsive transition for different screen sizes.

3 Prove

Since the digital format was implemented in 2019, Downer has engaged us each year to produce the Annual Sustainability Report.

In 2020, it experienced a significant uplift in the readership experience – an increase of 28% from the year prior.

Hear it first

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